About our satisfaction guarantee : Prior to printing we offer full refunds if a client is not happy with their on-line proof. After printing no refunds are issued. Any print that suffers from shipping damage will be replaced once the damaged print is returned.
About Proofing: You get to see an on-line proof of your art before we print it. We are able keep our custom prices low because 95% of our clients are satisfied with our work from the start. If for any reason you are not happy with your proof feel free to call Rebecca at 214-321-1150. We can rework your art one time free of charge, additional revisions are then charged a design fee of $75 per hour. We are dedicated to doing the very best work we can for each of our clients. All revisions will add up to 3 weeks to your final delivery time, unless a rush fee is applied to the order.